Archive - Transformation, Commerce and Coffee - By Brandon Rael

Twenty thousand steps per day, the new market, networking, and a heavy dose of Agentic AI

Shoptalk and Las Vegas did not disappoint as we enter the new age of immersive commerce powered by innovative technological capabilities in a disrupted…

Apr 7 •

March 2025

Life moves pretty fast. If you don't stop and look around once in a while, you could miss it

My Kyndryl colleagues and I have been so busy this week leading transformational business and digital initiatives and preparing for the upcoming…

Mar 14 •

November 2024

The Holiday Shopping Season Has Evolved Into a Two Month Phenomenon

What was once the most important shopping day of the year, Black Friday has extended well beyond the day after Thanksgiving

Nov 22, 2024 •

October 2024

Viva Las Vegas!

My first Groceryshop was an outstanding experience, where I made new connections, and was encouraged to see that purposes led GenAI and AI capabilities…

Oct 14, 2024 •

September 2024

Realizing Retail Potential: Preventing 2024 Holiday Sales from Falling Flat

Plus some thoughts on the turnaround and transformation plans at Starbucks and Nike

Sep 24, 2024 •

July 2024

Let The Games Begin!

We are deep into the summer season, the Paris Olympics are underway, and the world of commerce remains as interesting as ever

Jul 30, 2024 •

May 2024

April showers brought us May flowers

With summer around the corner, the world of retail and commerce is always dynamic and interesting

May 24, 2024 •

April 2024

The Sunrise is Synonymous With New Beginnings

I have started my new leadership role with Kyndryl, one of the world's most prominent and innovative technology solution consulting firms

Apr 11, 2024 •

Retail is Undergoing a Transformation Powered by GenAI Capabilities

Microsoft’s Copilot GenAI capabilities represent a revolutionary pivot in the retail operating model and how we work with so many intelligent tools at…

Apr 1, 2024 •

March 2024

Changing the Narrative: Transforming Product Returns Into a Growth Opportunity

Shifting the mindset can change the negative narrative of returns to present opportunities not only to decrease return rates but also to drive…

Mar 18, 2024 •

GenAI Capabilities Are Gaining Momentum In the World of Commerce

AI capabilities are now seamlessly embedded within many retail solutions, quickly becoming intuitive and the industry standard to keep up with rapidly…

Mar 5, 2024 •

February 2024

February Is Off to the Races In The World of Commerce

We are witnessing interesting partnerships, the rise of immersive commerce, a potential retail renaissance, a live Rethink Retail Podcast at the NRF…

Feb 8, 2024 •

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